WHAT TO EXPECT

Outstanding Communication

We keep you informed and return all emails and calls promptly so that you never have to wonder what is going on with your loan.

Professional
Support

Count on us to be there with you and to help you navigate the entire mortgage process. We’ll help you cut through the red tape and avoid the common mistakes people make.

Competitive Low Rates

We work with you to find the right program and secure low market rates to make sure you are paying the lowest payment each month.

On-Time Loan Closing

Not all lenders can close quickly or on time. We work closely with you through the process to meet all deadlines and make sure that your loan closes on time.

“I have had the pleasure to work with Audra in both my previous and now current Credit Union.  She was one of my first phone calls when I moved to Hartford Firefighters FCU, and the bonus is that Norcom is a Strategic partner of the CULCT.  Working with Audra is a very personal interaction as she becomes as invested in our success as we are.  You never feel as though she is a just an account rep, rather a collaborative partner.  Audra is always pleasant to work with, eager to assist and always available.  She’ll even coordinates free educational seminars for our members, something I don’t see from many service providers.   As either a primary resource or an intermittent option, having Audra and Norcom available with their vast menu of services allows us to provide the membership seamless options for their homebuying needs.”

Bryan Woodward, President/CEO, Hartford Firefighters FCU