Types of Partnerships

The need for a trusted mortgage partner is evolving and we are 100% dedicated on providing you solutions that enable all existing and emerging members with the opportunity to find a home. Working with our credit union partners, we are changing the face of affordable lending. Our partnership programs will help drive real results for your credit union while creating a renewed sense of mortgage access for your members. Our entire existence as a company Is facilitating the American dream of home ownership. By keeping our partners and your members our top priority, we can guarantee you personalized service with complete transparency In the mortgage process.

We understand that members go to their credit unions because they trust them and we want to be the extension of your credit union and deliver the service you and your members deserve.

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Below is a sample of some great benefits with our partnership:

  • Service level agreements to fit your business models
  • Direct Fannie and Freddie seller and Ginnie Mae issuer
  • Direct endorsed HUD FHA Lender
  • No Investor Underwriting Guideline Overlays
  • In house processing, underwriting, funding and servicing
  • Full Time Local Dedicated Originator
  • Cutting Edge Marketing Department with Support (Co-branding Marketing)
  • 24 Hour Automated Help Desk
  • Onboard Training
  • Compliance/Regulatory Assistance
  • Free Homebuyer seminars for your members
  • E-Closings to meet the demands of todays consumer
  • Licensed in 28 States, including D.C. and Guam, and growing

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Norcom services any size credit union and will help implement a program to fit your needs. If you do not offer mortgages, Norcom will put an entire marketing plan together for your credit union and handle everything in the process. If you have a mortgage program but are lacking a local lender who can offer you great products and service, Norcom Is your solution.

Norcom will help you retain your members so they do not take their services to their local bank.

Partnerships with Small Credit Unions

We help credit unions who do not have the staff or the liquid assets to be able to provide a mortgage department. This is the lowest level of involvement and we will supply you with everything to get you started and continue to support you in offering the best products and programs to your members.

Partnerships with Mid- Size Credit Unions

We help credit unions who have a staff or mortgage department but need additional resources to offer their members. The products generally will be conventional loans 10-30 years with PMI or maybe you only go to 80% LTV. We fully understand compliance and how most regulators do not like to see 30 year fixed on credit union books. This would give you the outlet as well as the ability to offer the government loans that do require separate underwriters and additional cost.

Partnerships with Large Credit Union

We help credit unions who have an intelligent mortgage department but you do not want to deal with government loans. Our company will allow you to focus on what you are good at and still have the ability to offer your members the government programs that may be available.

Service Level Agreements available for every size Credit Union

  1. Lead Agreements – This is an agreement where the credit union can generate revenue based on each qualified lead and not based on the loan closing.
  2. Broker Agreements – This is an agreement where the credit union generates revenue on a fixed basis points. Your credit union must have a licensed NMLS loan officer to participate in this program.
  3. Portfolio Agreements-Does your credit union wish to retain loans? This is an agreement where Norcom will process and underwrite portfolio mortgages to credit union policy. You can retain the loans in your portfolio.

Contact Audra Santos at 203-526-9345 for more information on our agreements. We look forward to serving your credit union and your members.

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“Audra is a joy to work with! Her strong commitment to helping credit unions and their members has helped many realize their financial dreams. Audra and her Community Trust Lending Team at Norcom Mortgage are there for you and all your mortgage lending needs.”

Chris Whalen, VP Marketing, Credit Union League of Connecticut

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