Why Partner?

The Norcom Difference

Audra Santos is the VP of Credit Union Lending for Norcom Mortgage and is uniquely positioned to provide credit unions with one of the strongest, most comprehensive credit union mortgage programs in the industry today-and in the future. Credit Unions can leverage our full menu of products and programs for each and every one of their loyal credit union members. In todays marketplace, it is extremely important to expand your reach and meet the needs of your valued members. Our dedicated team and operations department are staffed by some of the most experienced and knowledgeable industry professionals, with over 20+ years of experience.

Norcom Mortgage is a growing company with approximately 260 employees and approximately 30 branch locations. We have all the mortgage programs offered in the industry to help your members and get them into the correct program for their unique situation. It is important to partner with a company who has access to all the different types of loans that are available on the market. We are highly successful in what we do and we take pride in our work. We will go above and  beyond to help your credit union and your members.

Norcom not only helps your members obtain the homes of their dreams, we also strive to help our local communities be as strong as they can be. We know that the communities surrounding us make our success possible. Through our outreach division, Norcom Cares we are able to give back to the communities we serve.

Never lose a member to your local bank again by partnering with us and offering every mortgage program in the industry. Build and maintain member loyalty with our Credit Union Mortgage Solution Program.

Learn More About the
5 Norcom “Family Values”

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Being a Direct Seller Servicer with Fannie Mae, Freddie Mac, and an Active Issuer with Ginnie Mae enables Norcom to offer all Fannie, Freddie, and government products. We have a full product mix with an understanding of the importance of a diverse product base. We understands that every market we enter is different and has its own unique needs. We continue to add to new products based on recommendations from our credit union partners.

Below is a sample of our mortgage products:

  • Owner occupied, 2nd homes and Investment properties
  • Conforming/Conventional Loan programs
  • All government loan programs (FHA, VA, USDA, CHFA)
  • Doctor and Physicians Loan Program (who don’t qualify for a traditional loan due to student loan debt)
  • HomePossible & HomeReady 3% down first time homebuyer programs
  • 203K Rehabilitation Loans, Homestyle Fannie Mae Rehabilitation Loans & VA Rehabilitation Loans
  • 100% Financing (Norcom’s own 100% financing program)
  • Jumbo Mortgages
  • Self Employed borrower bank statement loans (no tax returns needed)
  • Fresh Start program (no seasoning required for any derogatory events)
  • Reverse Mortgages

See Our Complete
Range of Offerings

Quick Link to Loans


Supporting Our Credit Unions Partners

Amazing success in this business requires teamwork, communication and support. We understand questions arise daily between your staff and your members. Your credit union will have a dedicated team of experts behind you each and every day. Whether its support from your dedicated account manager or a phone call to speak directly with a member of the Norcom family, we have the people and the resources available to listen and help.

Our in-house marketing department goes above and beyond to help you stand out! We understand that marketing is not a one-size-fits-all approach, which is why our team works closely with you to create a tailored strategy. Through traditional and digital platforms, our full-service marketing team will provide the tools and resources you need to grow your credit union mortgage program and be successful.

We provide a full suite of marketing materials for your credit union in order for you to promote our mortgage programs for your members.

Some examples include:

  • Brochures
  • Flyers
  • Banners
  • Trade Shows – bring us along to add mortgages to your product mix at any of your trade shows or events

We offer training for your credit union staff on the following subjects:

  • On-boarding/Training Program
  • Compliance Support
  • Social Media Training
  • Specific Product Training
  • How can reverse mortgages help your members? Norcom Mortgage has an expert on this topic.

We offer training for your credit union members on the following subjects:

  • Pre-qualification Seminars
  • First Time Homebuyer Seminars
  • Reverse Mortgage Seminars
  • Rehabilitation Seminars
  • Credit Repair Seminars

We are always open to provide training for your credit union staff or members on any subject you find relevant to help you succeed in this arena. Please let us know if there are any topics that you would like our assistance with and we will have our team put together a successful campaign/training.

Learn About What
Technology We Offer

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“GHA Federal Credit Union has worked and partnered with Audra for over 20 years. During this time she has been an excellent resource to the credit union as well as our members. Audra is a true professional, I know, when we refer our members to Audra they are in the best hands possible.  Audra makes each interaction with our members seamless from beginning to end – and members have shared their appreciation with me! On a personal note I want to thank Audra for always going above and beyond and look forward to working with her for many years to come.”

Diane P Saperstein, CEO, GHA Federal Credit Union

Interested in Becoming a Partner?

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